Return and Refund Policy

LDF Entertainments LLP

At LDF Entertainments LLP, we plan and prepare every event with dedicated resources. Hence, our refund and cancellation policy is defined as below:

1. Cancellation by Customer

✅ Cancellation Before 72 Hours of Event

• If the customer cancels the booking at least 72 hours (3 days) before the scheduled event date and time, they are eligible for a refund.
• Refund amount will be processed after deducting any non-recoverable costs, if already incurred (such as booking fees, vendor advances, or customized materials).
• Refunds will be processed within 7–10 working days through the original payment method.

❌ Cancellation Within 72 Hours of Event

• No refund will be provided if the cancellation is made within 72 hours of the event date and time.
• This is due to prior arrangements, manpower allocation, and material procurement.

2. Rescheduling Policy

• One-time rescheduling is allowed if informed at least 72 hours before the event, subject to availability.
• Rescheduling requests within 72 hours are not guaranteed and may attract additional charges.

3. Cancellation by LDF Entertainments LLP

• In the rare event that LDF Entertainments LLP cancels an event due to unavoidable circumstances (natural calamities, government restrictions, or force majeure), customers may choose:
  • A full refund, or
  • Rescheduling to a mutually agreed future date

4. Mode of Refund

• Refunds will be credited to the original mode of payment only.
• Processing time: 7–10 working business days depending on bank/payment gateway processing time.

5. Non-Refundable Cases

• No refund will be applicable for:
  • Last-minute cancellations (within 72 hours)
  • No-show on the event date
  • Partial utilization of services
  • Delays or cancellations caused due to incorrect information provided by the customer

6. Acceptance of Policy

By confirming a booking and making payment, the customer agrees to this Refund & Cancellation Policy.